24/7/365 UK support
Help by phone, email and remote support whenever your business needs it.
IT support for SMEs
IT support that just works.
Use our UK-based support team as your virtual IT department. We keep systems secure, supported and running smoothly so your team can focus on work.
People first. Technology sorted.A virtual IT department, built around you.
Managed Workplace
Everything you need from an in-house IT team.
Every business is different. The service is designed to adapt around the way you work rather than forcing you into a one-size-fits-all support model.
OS & software patching
Automated updates and monitored patching help keep devices secure and current.
Network management
From guest Wi-Fi to multi-site networks, we can help deploy and manage the connectivity around your users.
Remote support
Most support can be handled quickly and securely without waiting for an engineer to travel.
Email security
Monitoring and protection designed to reduce exposure to phishing, malicious messages and malware.
Onsite support
When a problem needs hands-on attention, an engineer can come to site and take ownership of it.
A proactive service
Less firefighting. More prevention.
Good IT support is not just answering tickets. Monitoring, updates and sensible standards reduce the number of issues your people have to deal with in the first place.
Monitor the essentials
Keep an eye on systems and service health instead of waiting for users to spot the problem.
Keep devices current
Use managed patching and security controls to reduce avoidable risk.
Know your business
A consistent team builds context over time, making support faster and more useful.
Your IT, covered.
24/7Support availability
95%Remote-first support model
UKOperations centre
1Team to call
Free systems report
Get a clearer picture of your current IT.
Use the report as a practical starting point for improving security, reliability and day-to-day user experience.
Request your free report →“
Technology goes wrong. It’s about having the tenacity and experience to put it right. This is what Subset do.KarlTaylex Displays
Your virtual IT department is ready.
Tell us what is frustrating your team today and we’ll help you work out what better support could look like.